Organization Study at Sarathy Motors Kollam

AN governing STUDY AT SARATHY MOTORS, KOLLAM A report submitted in partial fulfillment of requirement for the award of degree of Master of profession Administration (CSS) of Kerala University Submitted by ASWIN M (Register No 1105612) Under the guidance of aptitude guide Project guide Mrs. ANJU MURALEEDARAN Mrs. DEEPA M Institute of Management of Kerala University of Kerala Kundara folk 2012 DECLARATION I, Aswin M, hereby aver that the acoustic projection report titled organizational Study at Sarathy Motors in Kollam District has been done by me low the guidance of Mrs.Anju Muraleedaran , Faculty member of Institute Of Management, Kundara centre, University Of Kerala, I also declare that this project report had not been submitted by me, as fully or partially, for the award of any degree or diploma. Place Kundara Aswin M project ACK no.LEDGEMENT First of all I thank Almighty god for all his blessing and for giving me strength, wisdom, and presence of mind in successfully co mpleting this project. I would also like to thank G.Rajesh, Coordinator IMK Kundara, for giving an opportunity to experience a working environment of Sarathy Motors. I am thankful to my faculty guide Anju Muraleedaran for his great support for doing my work. I would like to fall out my heartfelt thanks to Mrs. Deepa M, HR Manager, Sarathy Motors for her helpful attitude to me. Finally I would like to thank all those who encouraged me in the completion of my project report. Aswin M distinguish OF CONTENTS SL. NO CHAPTER NAME PAGE NO. 1. INTRODUCTION 1-5 2. INDUSTRY PROFILE 7-24 3. COMPANY PROFILE 25-33 4. ORGANISATION organise 35 5. ANALYSIS OBJECT WISE 36-62 6. SWOT ANALYSIS, PEST & usherS FIVE FORCE MODEL ANALYSIS 63-72 7. FINDINGS, SUGGESTIONS ANDCONCLUSION 73-76 8 BIBLIOGRAPHYAPPENDIX 77-80 LIST OF TABLES AND CHARTS SL NO TABLE/CHART PAGE NO 1 ORGANIZATION STRUCTURE 35 2 STRUCTURE OF HR segmentS 38 3 STRUCTURE OF FINANCE DEPARTMENT 46 4 STRUCTURE OF relinquish DEP ARTMENT 49 5 STRUCTURE OF SALES AND MARKETING DEPARTMENT 54 6 STRUCTURE OF SERVICE DEPARTMENT 58